Troubleshooting and tips
Troubleshooting and tips
Refer to the sa fety notes in the "Safety/regulations" manual and in the "Getting
started", Page 13 chapter when connecting or disconnecting cables.
If a fault occurs, try to c
orrect it as described in the following documentation:
• in this chapter
• in the document ation for the connected devices
• in the help systems of th
e software used
• in the do cumentation for your operating system
Help if problems occur
Should you encount
er a problem with your computer that you cannot resolve yourself:
► Note the ID number
of your device. You will find the ID number on the type r ating plate under the
type rating plate
cover on the underside of your device (see "
Installing the lower cover", Page 14).
If necessary, rem
ove the type rating plate cover to be able to gain access to the ID number.
► For further clarification of the problem, contact the Service Desk for your country (see the
ServiceDesklistorgoto"
http://ts.fujitsu .com/support/servicedesk.html"). When you do
this, please have r eady the ID number and serial nu mber of your system.
Troubleshooting
Power-on indicator r emains unlit after you have
switched on your device
Cause
Troubleshooting
The mains voltage supply is faulty. ► Check that the power cable is properly
plugged into the device and into the mains
socket.
Internal power supply overloaded.
► Unplug the power plug of the device from
the mains socket.
► Wait app
rox. 3 min.
► Plug the po wer plug of the device into the
mains socket again.
► Switc
h the device on.
Fujitsu Technology Solutions 39
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