Troubleshooting
73
Problem Possible Cause Possible Solution
DVD/CD-ROM Drive Problems
Notebook fails to
recognize DVD/
CDs.
LifeBook notebook
fails to
auto-play DVD
movie.
The DVD/CD-ROM
Access indicator on
the Status Indicator
Panel blinks at
regular intervals
when no disk is in
the tray or the DVD
drive is not
installed.
DVD/CD is not pushed
down onto raised center
circle of the drive.
DVD/CD-ROM tray is not
latched shut.
Setup utility is set to
something other than
DVD/CD-ROM or Auto for
the Secondary Master
Controller.
Wrong drive designator
was used for DVD/CD in
the application.
DVD/CD is dirty or
defective.
DVD Player Software is
not installed.
The Windows DVD/CD
Auto Insert Notification
function is active and is
checking to see if a DVD/
CD is ready to run.
Open DVD/CD-ROM tray and re-install DVD/
CD properly.
Push on the front of the DVD/CD-ROM tray
until it latches.
Revise BIOS settings for the Secondary
Master Controller.
Verify that the drive designator used by the
application is the same as that used by the
operating system. When the operating system
is booted from a DVD/ CD, drive designations
are automatically adjusted.
Wipe DVD/CD with a non-abrasive CD
cleaning cloth and reinsert. If it still will not
work try another DVD/CD in the drive.
Install DVD Player Software.
This is normal.
LB_Railto 12 (69-83) 17/4/03, 6:50 PM73
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