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GE Telligence Patient-Staff Communications System User Manual

GE Telligence Patient-Staff Communications System
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GE
Security
Telligence Patient-Staff Communications System
Operation Manual
P/N 3101050 • REV 1.0 • 21SEP06

Table of Contents

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GE Telligence Patient-Staff Communications System Specifications

General IconGeneral
BrandGE
ModelTelligence Patient-Staff Communications System
CategorySecurity System
LanguageEnglish

Summary

Chapter 1: General Information

Introduction

Provides a basic overview of the Telligence system and its purpose.

Basic System Functions

Explains core system operations like call handling, reminders, and configuration.

Technical Support and Related Documentation

Lists relevant manuals and contact details for technical assistance.

Chapter 2: ColorTouch Console and Annunciator

ColorTouch VoIP Staff Console

Details the primary device for monitoring and responding to nurse calls.

ColorTouch VoIP Annunciator

Describes the wall-mounted device offering similar functionality to the staff console.

Shared Features and Functions

Covers common operational aspects like touch screen use and screen displays.

Configuration Settings

Explains templates, coverage modes, and settings for consoles and annunciators.

Chapter 3: Using Staff Consoles and Annunciators

Displaying the Screen You Need

Instructions on navigating between different screens using the console's tab interface.

Answering Calls

Step-by-step guide on how to answer incoming nurse calls.

Placing Calls

Instructions for initiating calls to patients or staff from the console.

Clearing Calls from the System

Procedures for canceling normal and higher priority calls.

Configuring Call Priorities for a Staff or Patient Station

Guide on assigning specific call priorities to stations and devices.

Working with Reminders

Details on setting, managing, and answering call reminders.

Calibrating and Cleaning Staff Consoles

Procedures for touch screen calibration and device cleaning.

Resolving Staff Console and Annunciator Problems

Solutions for common errors and troubleshooting steps for consoles and annunciators.

Chapter 4: Patient Stations

Basic Functions of Patient Stations

Overview of patient station components and their primary roles.

Using Patient Stations and Call Devices

Instructions for patients on how to place calls using stations and connected devices.

Patient Station Receptacles

Details the input jacks and connectors for various devices on patient stations.

Resolving Patient Room Station Problems

Guides on troubleshooting errors and issues specific to patient room stations.

Chapter 5: Staff/Duty Stations

Overview of Staff/Duty Stations

Introduces staff/duty stations and their communication roles.

Staff/Duty Station Command Buttons and Lights

Explains the function of buttons and status lights on staff stations.

Placing and Canceling Calls from Staff Stations

Instructions for initiating and terminating calls using staff stations.

Staff Presence and Follow Features

Details on registering presence and utilizing the staff follow function.

Resolving Staff Station Problems

Solutions for common errors and troubleshooting steps for staff stations.

Chapter 6: Dome Lights

Overview and Activation

Explains the purpose and basic operation of dome lights for visual signaling.

Intelligent Dome Light Signaling and Models

Details signaling methods, colors, rates, and available dome light models.

Corridor, Zone, and Supervisory Lights

Describes specific applications and functions of different dome light types.

Appendix A: Wireless Phones and Pagers

Overview of Wireless Integration

Introduces how wireless phones and pagers integrate with the Telligence System.

Wireless Phone and Pager Systems

Details the use of SpectraLink, third-party paging, and Emergin Gateway systems.

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