To Next PageTo Next PageWhat to do if the GEL Water Dispenser softener indicates salt is missing but salt is present?
If your GEL Water Dispenser softener shows a 'salt missing' alarm even though the salt tank is full, try pressing the key to reset the alarm after refilling the salt. If the issue persists, it may indicate a problem with the self-disinfection and salt alarm system, in that case contact Technical Support carrying out start up.
Why my GEL Water Dispenser softener does not regenerate?
Your GEL Water Dispenser softener might not be regenerating because of the following reasons: there is no power supply, so make sure the softener is plugged in; or the cam does not rotate, in that case contact Technical Support.
What to do if GEL Water Dispenser softener does not salt supply softened water?
If your GEL Water Dispenser softener isn't providing softened water, consider these potential causes: the brine tank may be missing salt, refill salt; the injector or suction filter could be clogged, in that case contact Technical Support; or there's a main pipe leaking, in that case contact Technical Support.
Why GEL Water Dispenser softener uses too much salt?
Your GEL Water Dispenser softener might be using too much salt because of a wrong regeneration level, in that case contact Technical Support.
What to do if GEL Water Dispenser valve is leaking at the drain?
If the valve of your GEL Water Dispenser is leaking at the drain, it could be due to foreign bodies in the valve or damage to one of the internal O-rings of the valve, or the mains pressure is not enough and the piston does not complete the stroke, in that case contact Technical Support.
General| Brand | GEL |
|---|---|
| Model | DECAL |
| Category | Water Dispenser |
| Language | English |
