GILBARCO VEEDER-ROOT Orpak OrPAY1000 User Manual

Fault Probable Cause Checks Corrective Action
OrPAY1000 Does Not Accept Card
OrPAY1000
display
does not respond
correctly to cards
Bad card Present several cards to see if problem
is consistent
Replace card and test
again
Dirty card reader Verify that the card reader is clean Clean the card
reader using a
cleaner card and try
again
OrPAY1000
is
busy performing
another task
Verify that the display presents the idle
message
1.
Press Cancel
2.
Present the
card while
the idle
message is
displayed
Faulty card
reader
Replace
OrPAY1000
OrPAY1000 Does Not Accept RFID Tag
OrPAY1000
display
does not respond
correctly to tags
Bad tag Replace tag and test
again
Tag is not close
enough to the
OrPAY1000
antenna
Bring the key close to
the antenna located
on the red circle
OrPAY1000
is
busy performing
another task
1. Press Cancel
2. Present the
tag while the
idle message
is displayed
Faulty
OrPAY1000
Replace
OrPAY1000
OrPAY1000 Does Not Accept Orpak Key
Table 7-3 - Payment Terminal Issues
OrPAY1000 Installation and Setup Manual 75

GILBARCO VEEDER-ROOT Orpak OrPAY1000 Specifications

General

Brand	GILBARCO VEEDER-ROOT
Model	Orpak OrPAY1000
Category	Payment Terminal
Language	English