HEIDELBERG Wallbox connect.home User Manual

36
English
Diagnostics
No reaction of the charging system
IfthechargingsystemdoesnotreactwhenthechargingcableispluggedinorafterRFIDauthentication,please
checkthebuilding’spowersupply(circuitbreakers,residualcurrentdevice).
LEDdisplay Description Troubleshooting
Error states are indicated by the Status LED rst ashing red six times.
a) LED then illumi‑
nates with asteady
blue light (3seconds)
The residual current
device in the charging
system has tripped.
• Visuallyinspectthechargingsystem,thechargingcable
and the vehicle.
• Youmustdisconnectthechargingcablefromthevehicle
forapprox.4secondstoresettheresidualcurrentdevice.
Once you have reconnected the charging cable to the
vehicle, the vehicle can request the charging process.
b) LED then ashes
blue three times
(On) 50% / (Off) 50%
Overtemperature.
Youdonothavetointervene.
Afteraself-testhasbeenperformedandthefaulthasbeen
corrected, the front illumination lights up green. The vehicle
can request the charging process.
c) LED then ashes
blue three times
(On) 90% / (Off) 10%
Possiblefaultcause:
Overvoltage or undervolt-
age of the power supply.
Youdonothavetointerveneincaseofovervoltageor
undervoltage.
Afteraself-testhasbeenperformedandthefaulthasbeen
corrected, the front illumination lights up green. The vehicle
can request the charging process.
d) LED then ashes
blue three times
(On) 10% / (Off) 90%
Communicationwith
the vehicle disrupted or
maximumsetcurrent
exceeded.
Checkwhetherthechargingcableispluggedintothe
vehicle correctly.
Afteraself-testhasbeenperformedandthefaulthasbeen
corrected, the front illumination lights up green. The vehicle
can request the charging process.
e) LED then rapidly
ashes blue six times
(On) 50% / (Off) 50%
Internal fault in the charg-
ing system.
Unplug the charging cable from the vehicle.
• Disconnectthechargingsystemfromthepowersupply
by switching off the respective circuit breakers in the
building’selectricalcabinet.Waitapprox.1minuteand
then switch the circuit breaker back on.
• Reconnect the charging cable to the vehicle.
Afteraself-testhasbeenperformedandthefaulthasbeen
corrected, the front illumination lights up green. The vehicle
can request the charging process.
Troubleshooting
Ifoneofthefaultslistedpersists,pleasecontactourCustomerSupportteam.Youcanndthecontact
information on the back page of the operating instructions.
3 4 5 6 71 2
Charging
thevehicle

HEIDELBERG Wallbox connect.home Specifications

General

Brand	HEIDELBERG
Model	Wallbox connect.home
Category	Automobile Accessories
Language	English