ID5000 Series Smart Code Reader User Manual
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Chapter 11 FAQ (Frequently Asked Question)
11.1 Why the image is very dark?
Problem
All black or too dark during preview.
Reason
Too small adjustment value of exposure and gain, or the lens aperture is not opened enough.
Solution
Increase exposure and gain appropriately, or rotate the lens aperture to open largely.
11.2 Why the image's frame rate is very low in the live view?
Problem
Image incoherent/Low frame rate/Image tearing when adjusting the view preview.
Reason
●
The network may be Fast Ethernet.
●
Incorrect jumbo packet setting.
Solution
●
Check whether the network transmission speed is 1 Gbps and NIC is the gigabit NIC, etc.
●
Set jumbo packet value as 9 KB, or 9014 bytes.
11.3 Why there is no device listed after I run the IDMVS client
software?
Problem
Run IDMVS client, there is no listed device.
Reason
●
The device is powered off.
●
Network exception.
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