ID5000 Series Smart Code Reader User Manual
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Solution
●
Check the device power connection (observe whether the PWR light is solid blue or not), to make
sure the device is powered up normally.
●
Check the network connection (observe whether the LNK light is solid green or not and ACT light
is flashing yellow or not) to make sure the device can be connected to the network normally. PC
port and the device are in the same network segment.
11.4 Why there is no image in the live view?
Problem
No image in the live view.
Reason
●
Enabled trigger mode, but there is no trigger signal.
●
Incorrect device mode settings, and no codes are recognized within the field of view.
Solution
●
Disable the trigger mode.
●
Set the device mode as the test mode.
11.5 Why codes within the field of view cannot be recognized?
Problem
Codes within the field of view cannot be recognized.
Reason
Correct code types are not selected in the Algorithm Settings, or incorrect settings in Filter Rule.
Solution
●
Go to Algorithm Settings → Add Barcode, and add different types of codes according to actual
demands.
●
Go to Data Processing → Filter Rule, and adjust settings in Filter Rule according to actual
demands.
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