Revision 10 ST 800 SmartLine Pressure Transmitters User’s Manual Page 71
7 Troubleshooting
7.1 Overview
Troubleshooting involves responding to error messages, primarily displayed by the MC Toolkit. Error
messages that may occur on the Transmitter’s local display are fairly self-explanatory and intuitive.
However, this section covers the diagnostic messages that indicate critical conditions. Other than the
critical conditions, additional detail is not provided. If you require assistance, contact your distributor
or Honeywell Technical Support. All other messages are covered by the MC Toolkit Users’ Manual.
7.2 Critical Diagnostics Screens
When a Critical Diagnostic is present in the Transmitter, the Advanced Display will show one or
more of the screens pictured in Figure 28. These screens will be inserted into the normal screen
rotation and displayed between the user-defined operator screens. A description of the diagnostic
conditions is given Table 20, along with suggested actions for resolving the problem.
Meterbody fault Electronics Module fault Meterbody Comm fault
Figure 28 – Local Display Fault Diagnostic Conditions
The Basic Display will display the message CRITCAL FAULT on the top line of the LCD and the
appropriate diagnostic text on the lower line.
7.2.1 Fault Conditions and Recommended Corrective Actions
Table 20 – Fault Conditions and Recommended Corrective Actions.
Recommended Corrective
Action
Meterbody fault.
A critical failure has
been detected in the
Meterbody
Use a HART, DE, or FF
communicator to read the detailed
status information from the
transmitter. Refer to the
appropriate communicator
manual to get more information
about the possible causes of the
failure.
Cycle power to the Transmitter. If
the problem continues to occur,
replace the Meterbody.
Electronics Module
Fault.
A critical failure has
been detected on the
HART, DE, or FF
Electronics Module.
Use a HART, DE, or FF
communicator to read the detailed
status information from the
transmitter. Refer to the
appropriate communicator
manual for more information
about the possible failure causes.
Cycle power to the transmitter.
If the problem continues to occur
replace the Electronics Module.