HP HPE VAN SDN Controller 2.7 - Customer Self Repair; Remote Support

LinkWebsite
www.hpe.com/info/sdnHewlett Packard Enterprise Software-Defined Networking
website
www.hpe.com/networking/sdnforumHewlett Packard Enterprise SDN community discussion
forum
www.hpe.com/networking/sdnappstoreHewlett Packard Enterprise SDN App Store
http://sdndevcenter.hp.comHewlett Packard Enterprise SDN Dev Center website
www.hpe.com/software/opensourceHewlett Packard Enterprise Open Source download
website
Networking websites
www.hpe.com/networking/resourcefinderHewlett Packard Enterprise Information Library for
Networking
www.hpe.com/info/networkingHewlett Packard Enterprise Networking website
www.hpe.com/networking/supportHewlett Packard Enterprise My Networking website
www.hpe.com/networking/mynetworkingHewlett Packard Enterprise My Networking Portal
www.hpe.com/networking/warrantyHewlett Packard Enterprise Networking Warranty
General websites
www.hpe.com/info/enterprise/docsHewlett Packard Enterprise Information Library
www.hpe.com/support/hpescHewlett Packard Enterprise Support Center
ssc.hpe.com/portal/site/ssc/Hewlett Packard Enterprise Support Services Central
www.hpe.com/assistanceContact Hewlett Packard Enterprise Worldwide
www.hpe.com/support/e-updatesSubscription Service/Support Alerts
www.hpe.com/support/softwaredepotSoftware Depot
www.hpe.com/support/selfrepairCustomer Self Repair (not applicable to all devices)
www.hpe.com/info/insightremotesupport/docsInsight Remote Support (not applicable to all devices)
Customer self repair
Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product.
If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at
your convenience. Some parts do not qualify for CSR. Your Hewlett Packard Enterprise authorized
service provider will determine whether a repair can be accomplished by CSR.
For more information about CSR, contact your local service provider or go to the CSR website:
www.hpe.com/support/selfrepair
Remote support
Remote support is available with supported devices as part of your warranty or contractual support
agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware
event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution
based on your product’s service level. Hewlett Packard Enterprise strongly recommends that
you register your device for remote support.
For more information and device support details, go to the following website:
www.hpe.com/info/insightremotesupport/docs
168 Support and other resources