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Troubleshooting the Printing System
7-13
Event Log
Use the Event Log to diagnose and troubleshoot printer errors and
intermittent failures. You can either display or print the Event Log.
Access the Event Log from the Control Panel’s Information Menu.
(Select
PRINT EVENT LOG
or
SHOW EVENT LOG
.) The Event Log retains
the printer’s last 30 error messages.
See the tables starting on page 7-18 for more information about
correcting Event Log messages in the printer.
Note
The Event Log codes and the error on the Control Panel do not always
correspond exactly. The numbers in the Control Panel message may
not be the same in the Event Log; the decimal numbers may be shifted
by one digit. For example,
13.1
on the control panel reads 13.01 in the
Event Log. Refer to the correct number in the tables starting on page
7-18.
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