Recommended action
Confirm the IP address of the disk array system using Storage Management Software and type
the correct IP address into the Add Storage dialog box.
E2002010
Message
Failed to decrypt the user name and password.
Explanation
Failed to decrypt a user name and a password.
Recommended action
The input user name and password could be invalid.
Type the correct user name and password into the Add Storage dialog boxes and register the
disk array system again.
E2002011
Message
Login failed. Password protection is required.
Explanation
Because Password Protection function is valid, recognition of the disk array system failed.
Recommended action
Use Storage Management Software to change the setting of the Password Protection function
of the specified disk array system to invalid.
E2002012
Message
Login failed. Access denied, config file is read-only.
Explanation
Because the configuration file is read-only, updating failed.
Recommended action
• (1) Make the configuration file writable.
• (2) Make sure that the setup file is not open.
E2002013
Message
Authentication failed. Check username, password, and IP addresses.
Explanation
Could not access the disk array system by the IP address, or the user name and password
specified for authentication.
Error messages 105
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