[Common to XP P9500/XP7]
Confirm that the setup file has been saved in the single-byte alphanumeric characters (SJIS etc).
E2002028
Message
Delete V-Vol # 'LU#' failed. Please retry the operation.
Explanation
Deletion of a V-VOL failed.
Recommended action
• (1) Refresh or restart the GUI tool. Then re-execute the remove of the V-VOL.
• (2) Confirm the valid/invalid setting of the Password Protection function using Storage
Management Software. If it is valid, change it to invalid and re-execute.
• (3) Confirm that the LU to be removed exists in the disk array system using Storage
Management Software.
• (4) Check that it does not come into conflict with the operational restrictions and points of
consideration when using RAID Manager. See Table 2.5.2-3.
• (5) Refer to the VSS Provider log files, when another Error message is output, and execute
the corresponding solutions.
• (6) An error occurred when a pair operation command was given to the disk array system.
See “About errors attributable to disk array systems” (page 133).
E200202A
Message
Unable to get information from the device.
Explanation
Cannot get information about the disk array system.
Recommended action
Confirm the IP address of the disk array system using Storage Management Software, and enter
the IP address of the disk array system in the proper format in the setup file (See Subsection
3.2.1).
E200202B
Message
Device is not properly configured for backup operations by VSS Provider.
Explanation
The disk array system is not properly configured for backup operations.
Recommended action
• (1) Confirm whether the prerequisite tasks of the disk array systems listed in Table 3.3-2
were executed.
• (2) An error occurred when an operation command was given to the disk array system. See
“About errors attributable to disk array systems” (page 133).
112 Troubleshooting
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