Explanation
Failed to get storage information
Recommended action
• (1) Confirm the IP address or serial number of the disk array system using Storage
Management Software, and set them in the proper format in the setup file (See subsection
3.2.1).
• (2) Confirm that the LAN cables are connected properly.
E200203D
Message
Error: Unable to get information for P-Vol.
Explanation
Cannot get information for a P-VOL.
Recommended action
• (1) The specified P-VOL may not exist in the disk array system. Confirm it using Storage
Management Software.
• (2) An error occurred when an operation command was given to the disk array system.
See “About errors attributable to disk array systems” (page 133).
E200203E
Message
Error: Unable to find the CM volume on this server. Please configure a CM volume and expose
it to this server.
Explanation
Command device is not set.
Recommended action
Map the command device using Storage Management Software.
E200203F
Message
There are no S-Vols configured for the P-Vol LU: [P-VOL LU#].
Explanation
A Business Copy pair is not configured.
Recommended action
The specified P-VOL may not been mapped to the VSS installation server (application server).
Map it by using Storage Management Software.
E2002040
Message
The S-Vols are not ready for a backup.
114 Troubleshooting
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