[XP7]
◦ 1) In the case of the virtual DKC, confirm that the virtual LDEV ID which has been
assigned to RSG has some free space.
◦ 2) Confirm whether the state where virtual LDEV ID has not been set to physical LDEV
ID of LDEV to be created (Virtual LDEV ID will be FF:FE) or the reserve state for HA
(Virtual LDEV ID will be FF:FF). If the virtual LDEV ID has not been assigned, assign
it.
◦ 3) In the case of the virtual DKC which straddles multiple physical DKCs, confirm that
the pool number specified in the configuration file exists in each physical DKC.
◦ 4) If the pool of the pool number which was identical with the each physical DKC has
not been set, set the pool.
• (2) An error occurred when an operation command was given to the disk array system.
See “About errors attributable to disk array systems” (page 133).
E10000DB
Message
Shadow copy[LU number of S-VOL/V-VOL] is not mapped to a valid port
Explanation
Because the S-VOL/V-VOL is not being mapped, backup processing failed.
Recommended action
• (1) Confirm that the problem does not fall under the limits of interrupt operation from other
applications. See Table 2.5.2 -1.
• (2)Perform the following using Storage Management Software.
[XP P9500/XP7]
◦ 1) Resynchronize the target Business Copy pair.
◦ 2) Map the target S-VOL to the Host group with the name HP-VSS-HG and perform
resync processing. In addition, when a host group does not exist, create HP-VSS-HG
and perform a similar procedure.
[XP7]
In the case of virtual DKC, create a Host group name: HP-VSS-HG in RSG which P-VOL belongs
to, and perform a similar procedure.
E10000DD
Message
Failed to delete Business Copy pair - P-Vol:[ LU number of P-VOL] 'SVOL' or 'VVOL':[ LU number
of S-VOL or V-VOL]
Explanation
Cannot delete Business Copy pair.
92 Troubleshooting
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