HP XP User Manual

8 Troubleshooting
If an issue occurs during installation or while using the GUI tool, or VSS Provider, error messages
are output as follows:
• Installer
◦ Popup message
• GUI tool
Windows Event log◦
◦ Popup message
◦ Log file
• VSS Provider
Windows Event log◦
◦ Log file
In case of confirming the disk array system status and operating for the disk array system, use
the following storage management software:
• XP P9500
Remote Web Console◦
◦ RAID Manager
• XP7
Command View Advanced Edition◦
◦ RAID Manager
If the processing time is longer than usual and no error messages are output, there may be a
problem with the system configuration or the network. Do the following:
• If a problem occurs using the installer:
• If a problem occurs using the GUI:
• If a problem occurs during backup process:
Take actions according to the flowcharts.
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HP XP Specifications

General

Brand	HP
Model	XP
Category	Adapter
Language	English