Huawei E9000 - Ethernet Controller Faults

Fault
Symptom
Handling Procedure Quick Recovery Method
A RAID
controller
card
cannot
identify
any
drives.
1. Check whether the active
indicators on the drives are on.
If they are o, ensure that
both the power cable and
drive are installed properly.
2. If the fault persists, check that
the SAS cables and signal
cables are connected properly.
For details, see "Internal
Cabling" in the user guide.
3. If the fault persists, replace
any RAID controller card
rst,
the SAS cables second, and the
drive backplane third.
Follow the handling procedure
to replace any faulty modules
without changing the drive
installation positions.
Note: If a fault occurs on the RH2288A V2 server, check whether the cable
connecting the mainboard to the power adapter board is connected properly.
Figure 5-3 shows the cable connection.
Figure 5-3 Cable connection
5.6.6 Ethernet Controller Faults
Diagnose and rectify Ethernet controller faults depending on the symptoms.
NO TE
● If a fault can be located using logs or tools, see "Handling Procedure". If a fault needs
to be rectied quickly onsite, see "Quick Recovery Method".
● For more fault symptoms and solutions, see the Computing Case Library. The
Computing Case Library is available only to Huawei engineers and partners.
Huawei Servers
Troubleshooting 5 Diagnosing and Rectifying Faults
Issue 20 (2020-09-25) Copyright © Huawei Technologies Co., Ltd. 96