2 Troubleshooting Process
Troubleshooting is a process of using appropriate methods to nd the cause of a
fault and rectify the fault. The guideline of troubleshooting is to narrow down the
scope of possible causes for a fault to reduce troubleshooting complexity, identify
the root cause, and rectify the fault.
Figure 2-1 shows the recommended troubleshooting process.
Figure 2-1 Troubleshooting
owchart
Table 2-1 Troubleshooting steps
Step
Description
3 Preparing for
Troubleshooting
Prepare the manuals and tools required for fault diagnosis
and rectication.
Huawei Servers
Troubleshooting 2 Troubleshooting Process
Issue 20 (2020-09-25) Copyright © Huawei Technologies Co., Ltd. 5