Type Error Code Suggestion
113 Check the rewall and router congurations
between the ECC and the email server to
ensure that the ECC communicates with the
email server properly.
Failed to
establish a
secure
connection.
1 1. Import the CA certicate that matches the
email server certicate.
2. Check the validity period of the certicate
and replace it with a valid CA certicate.
3. Provide monitoring run logs and contact the
service center.
Failed to send
the test email.
504 Check whether the outbox address matches
the user name for logging in to the email
server.
535 1. Log in to the email box of the email sender
and start the SMTP service.
2. Check whether the user name and password
for logging in to the email server are
correct.
3. Log in to the email box of the email sender
and start the third-party client license code
function.
553 Check whether the outbox address matches
the user name for logging in to the email
server.
530 On the outbox conguration page, set
Encryption mode to SSL.
554 1. Log in to the email server or contact the
personnel of the third-party email server to
modify the spam setting rule.
2. Provide ECC run logs and contact the service
center.
550 1. Log in to the email server or contact the
third-party email server personnel to add
the IP address to the whitelist.
2. Provide ECC run logs and contact the service
center.
421 Reduce the email sending speed or contact the
third-party email server personnel to increase
the email server conguration limit.
450 Contact the personnel of the third-party mail
server to add the sender address to the
whitelist and do not limit the sending rate.
FusionModule500 Smart Mini Data Center
User Manual (Philippines, FusionModule500-
SU61A12S) 5 Power-On Commissioning
Issue 02 (2021-06-30) Copyright © Huawei Technologies Co., Ltd. 134