TROUBLESHOOTING
44
Problem
The fabric billows out when moving the shade to the stacked (fully open)
position.
Solution
Increase the cord tension. Slide the cord tensioner toward the fabric stack to
slightly increase the tension. See “Set Cord Tension” on page 18.
Problem
The cord tensioner does not lock into place.
Solution
If using a valance, place a valance bracket up against the cord tensioner to act
as a stop, preventing the tensioner from sliding.
Determine the correct location for the cord tensioner. Hold it in place and
insert a small screw into the channel next to the cord tensioner.
Problem
The shade is not vertically aligned.
Solution
Check that the installation brackets are level and aligned. Shim the installation
brackets to level the headrail, if necessary.
Check that the headrail is completely inserted into the installation brackets.
See “Mount the Headrail” on page 9.
Adjust the screws on the moving rail bracket. Review the adjustment
procedures on page 21.
Problem
A fabric carrier needs to be reattached.
Solution
Place the carrier between the fabric cells.
Push the pin through the hole in the
fabric cells.
Snap the hole at the bottom of the
fabric carrier onto the pin.
Problem
The shade does not stay in position after operating the moving rail.
Solution
If the shade does not stay in position, you may need to adjust the cord tension.
Slide the cord tensioner away from the end plate to slightly increase the
tension. See “Set Cord Tension” on page 18.
Problem
The shade limits need to be adjusted – top limit.
Solution
See “Electronic Limit Adjustments” on page 32.
Problem
The shade limits need to be adjusted – bottom limit.
Solution
See “Electronic Limit Adjustments” on page 32.
Fabric Carrier
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