What to do if recording cannot be performed on i-PRO DVR?
To resolve the issue of recording not being performed on your i-PRO DVR, verify that "On" is selected for "Recording mode" and confirm that these settings are appropriate. Also, check the schedule settings to ensure they are correctly configured.
Why are camera images not displayed on my i-PRO Network Hardware monitor?
Several factors might be at play. First, ensure the camera's username and password are correctly registered in the 'Change registration information' screen under [Basic setup] - [Camera]. Also, verify that the camera and all connected devices are powered on. Check that all cables are correctly and firmly connected, and that the Ethernet cable is 100 m or shorter. For HDMI monitors, try turning the monitor off and on again. Confirm that the monitor's luminance and contrast are appropriately adjusted. Finally, ensure that the logged-in users have the necessary authorization to view camera images.
What to do if the i-PRO Network Hardware displays a 'Thermal error'?
The 'Thermal error' indicates that the internal temperature of the HDD is outside the recommended range. The ambient operating temperature should be between 0 °C and +45 °C, ideally around +25 °C. Try to change the installation environment to maintain this temperature. Also, check if the fan is working correctly and ensure that the recorder's ventilation holes and cooling fan are not blocked by dust or other obstructions. If the error persists, it is recommended to contact your dealer.
How to fix 'Authentication error' of camera displayed on i-PRO Network Hardware?
An 'Authentication error' may appear if a new camera is detected by Easy Start, which clears the username and password of the registered camera. To resolve this, go to the 'Change Registration Information' screen on the [Camera Registration] tab of [Basic Settings] - [Camera] and manually re-enter the username and password. Alternatively, you can initialize the camera and retry the camera registration, referring to the camera's operating instructions.
What to do if i-PRO Network Hardware power is not turned on?
First, ensure the power plug is firmly connected to the outlet. Also, check that the power cord is properly inserted into the power socket of the recorder and that the connection is secure.
Why is no alarm action taken by my i-PRO Network Hardware?
If no alarm action is triggered, start by checking if the alarm input signals are correctly connected to the ALARM/ CONTROL connector on the rear panel. Next, verify that the settings of the alarm connector are appropriate for your setup. Lastly, confirm that the 'Mode' is not set to 'Off' or 'Recording only'; adjust the settings as needed.
What to do if the mouse cursor does not appear on i-PRO Network Hardware?
Ensure that the mouse cable is properly connected. Note that some mice may not be recognized by the system. Use the mouse that comes with this product.
General| Model | WJ-NX310K Series |
|---|---|
| Type | Network Video Recorder |
| Network Interface | 10Base-T/100Base-TX/1000Base-T |
| Video Compression | H.264 |
| Power Supply | AC 100-240V, 50/60Hz |
| RAID Support | RAID5 |
| Video Output | HDMI, VGA |
| Operating Temperature | 40 °C (104 °F) |
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