When in the partially available state, the illuminated bar beneath the front panel
display will be solid yellow. This state remains until the problem is corrected.
Error status Causes
Drives not present Library could not detect the drive modules
Drives offline Drives taken offline by library controller because:
v Drives failed power-on test
v Drive module board failed power-on test
v Failed serial communication to drive
v Failed load/unload
Drive(s) taken offline by front panel operator
Drives taken offline by host computer
Drives not available on Fibre
channel
Drives are detected by library controller, but are not
detected by any of the Fibre channel cards
FRU firmware error Library component has firmware that is incompatible
with the rest of the library
Single-ended devices connected
to LVDS controller
Low voltage differential SCSI card connected to a
single-ended device
Drives need firmware Drives are present and turned on, but have incompatible
firmware
Library fan failure A library fan has failed
Drive needs cleaning The drive needs cleaning
Mags missing Library could not detect all the magazines
Doors open One or more tape doors are open
Mailslot open Mailslot door is open
Remote management card not
present
Library could not detect the remote management card
Front panel not present Library could not detect the front panel display
Slave cards not present Library could not detect library slave controller cards
Remote management card failed Remote management card failed power-up test
Front panel failed Front panel display failed power-up test
Slave cards failed Library slave controller card failed power-up test
Note: The slave controller cards are present in all but
the lowest level of the library
Fibre channel cards failed Fibre channel cards failed power-up test
Troubleshooting the library hardware
The table below describes how to solve library hardware problems. For problems
related to library software, refer to the documentation for that software, or call the
software service representative.
40 LTO Library: User’s Guide
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