Table 6. IMM2 error messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
80010902-0701xxxx Numeric sensor Planar
5V going high (upper
critical) has asserted.
Error An upper critical
sensor going high
has asserted.
(Trained service technician only)
Replace the system board (see
“Removing the system board” on page
258 and “Installing the system board”
on page 261).
80010202-0701xxxx Numeric sensor Planar
5V going low (lower
critical) has asserted.
Error A lower critical
sensor going low
has asserted.
(Trained service technician only)
Replace the system board (see
“Removing the system board” on page
258 and “Installing the system board”
on page 261).
80010902-0701xxxx Numeric sensor Planar
12V going high (upper
critical) has asserted.
Error An upper critical
sensor going high
has asserted.
1. Check power supply n LED.
2. Remove the failing power supply.
3. (Trained technician only) Replace
the system board.
(n = power supply number)
80010202-0701xxxx Numeric sensor Planar
12V going low (lower
critical) has asserted.
Error A lower critical
sensor going low
has asserted.
1. Check power supply n LED.
2. Remove the failing power supply.
3. (Trained technician only) Replace
the system board.
(n = power supply number)
Microprocessor messages
806f0007-0301xxxx The Processor CPU
Status has Failed with
IERR.
Error A processor failed
- IERR condition
has occurred.
1. Make sure that the latest levels of
firmware and device drivers are
installed for all adapters and
standard devices, such as
Ethernet, SCSI, and SAS.
Important: Some cluster solutions
require specific code levels or
coordinated code updates. If the
device is part of a cluster solution,
verify that the latest level of code
is supported for the cluster solution
before you update the code.
2. Update the firmware (UEFI and
IMM2) to the latest level (see
“Updating the firmware” on page
267).
3. Run the DSA program.
4. Reseat the adapter.
5. Replace the adapter.
6. (Trained technician only) Replace
microprocessor.
7. (Trained technician only) Replace
the system board.
42 IBM System x3100 M4 Type 2582: Problem Determination and Service Guide
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