8. 4. Swap the memory card in the slot identified, with a memory card from another slot with the same
configuration of DIMMs (size, type, number)
9. 5. Restart the server and see if problem still identifies the same memory card slot.
10. a) If problem remains with original slot, replace the I/O board assembly.
11. b) If problem occurs in slot where original memory card was moved to, replace the memory card.
12. [FPGA versions 4.00 and 4.01]
13. 2. If local, pull out the Operator Information Panel, observe and make note of what is being displayed on the
Checkpoint display for support reference.
14. 3. Using the IMM web interface, capture a 'Service Data' file if available (note:) for support reference.
15. 4. Remove AC power.
16. 5. Remove memory card identified and check for connector pin damage on memory card and CPU memory
card slot.
17. a) Replace affected commodity if damage is found.
18. 6. Swap the memory card in the slot identified, with a memory card from another slot with the same
configuration of DIMMs (size, type, number)
19. 7. Restart the server and see if problem still identifies the same memory card slot.
20. a) If problem remains with original slot, replace the I/O board assembly.
21. b) If problem occurs in slot where original memory card was moved to, replace the memory card.
22. [FPGA version 5.01]
23. 2. If local, pull out the Operator Information Panel, observe and make note of what is being displayed on the
Checkpoint display for support reference.
24. 3. Using the IMM web interface, capture a 'Service Data' file (note:) for support reference.
25. 4. (Trained service technician only) Replace the CPU board, I/O board assembly and memory card identified.
26. [FPGA version 5.02]
27. 2. If local, pull out the Operator Information Panel, observe and make note of what is being displayed on the
Checkpoint display for support reference.
28. 3. Using the IMM web interface, capture a 'Service Data' file for support reference.
29. 4. Remove AC power.
30. 5. Remove memory card identified and check for connector pin damage on memory card and CPU memory
card slot.
31. a) Replace affected commodity if damage is found.
32. 6. Swap the memory card in the slot identified, with a memory card from another slot with the same
configuration of DIMMs (size, type, number)
33. 7. Restart the server and see if problem still identifies the same memory card slot.
34. a) If problem remains with original slot, replace the I/O board assembly.
35. b) If problem occurs in slot where original memory card was moved to, replace the memory card.
80070608-1406ffff
Appendix B. Integrated management module error messages 419
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