EonStor CS Installation Guide
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1-8. Faulty Hardware Component Replacement
When you encountered any hardware issue, please contact our technical support team for analysis. Once it
has been confirmed as a hardware issue, Infortrend will help to check if the GS is within warranty or not.
If the GS is under warranty, Infortrend will help to arrange replacement or repair of the component.
If the GS is out of warranty, Infortrend will provide quotations of the repair and shipping cost before
arranging it, and if customer accepts the terms and cost, Infortrend will arrange the repair as soon as
possible.
Click here to know how to replace Drives.
Click here to know how to replace CBM.
Click here to know how to replace Controller.
Click here to know how to replace Memory Module (DIMM).
Click here to know how to replace Host Board.
Click here to know how to replace PSU and cooling module (FAN).