Innovative Technology NV11 - Fault Finding - Flash Codes

NV11 Manual Set – Section 2 10
Copyright © Innovative Technology Ltd 2012 GA963-2
2.2 Fault Finding - Flash Codes
The NV11 validator has inbuilt fault detection facilities. If there is a configuration or
other error either the Note Float module status LED, or the NV9USB validator head
front bezel will flash in a particular sequence; a summary of the Flash Codes for both
units is shown below:
NV9USB Bezel Flash Codes:
Flashes
Indicated Error
Comments
Long
Short
0
0
None
1
2
Note path obstructed
Remove obstruction and
follow the cleaning
procedure in Section 2 of
this manual set
3
Unit not initialised
Contact ITL technical
support
2
2
Cash box problem
Check that the cash box
note plate is free to move
and the stacker mechanism
is in the home position
3
1
Firmware checksum
error
Download new firmware
2
Interface checksum
error or unable to
set programmed
interface
3
EEPROM checksum
error
4
Dataset checksum
error
5
Incompatible
firmware
Check the validator
firmware is compatible with
the Note Float module
4
1
Power supply too
low
Check power supply
2
Power supply too
high