30  ZeroWire Installation Manual 
 
 
•  Installer Phone Number. This is announced to the user when certain status conditions 
occur. For example when there is a low battery. Add your phone number under 
Advanced\ \System\Service and Test Options. 
•  Web Access Passcode and Download Access Code. These provide access to the 
ZeroWire Web Server, UltraConnect app, and upload/download from the DLX900 
management software. 
Troubleshooting 
 
Problem Solution 
Cannot get IP address  If you are unable to get an IP address then your 
wireless/router may not be configured for automatic 
DHCP or certain security settings may be enabled. 
Check your router settings and try again. 
Cannot see local WiFi access point from 
smartphone 
Ensure your WiFi access point is able to accept 
802.11b or 802.11g. Some 802.11n access points 
may not accept 802.11g connections.