Intermec SF51 User Manual

Chapter 3 — Troubleshooting and Maintaining the SF51
28 SF51 Cordless Scanner User’s Guide
Troubleshooting the SF51
Use this chapter to troubleshoot some common problems you
may experience with your SF51. If you cannot find the answer
to your problem in the “Problems and Solutions” section on
page 29, you may need to call Product Support.
Calling Product Support
To talk to an Intermec Product Support representative, call:
1-800-755-5505
Before you call Intermec Product Support, make sure you have
the following information ready:
• Product version
• Sub-system versions
• Bluetooth address of your SF51
To get the product version, sub-system versions, or Bluetooth address
1 If necessary, install the USB Bluetooth adapter (P/N 074892)
and create a Bluetooth connection between your SF51 and
your PC. For help, see the USB Bluetooth Adapter Instructions
(P/N 074479) that ship with the adapter.
2 Run an application that can accept bar code information
from the SF51, such as HyperTerminal.
3 Scan these bar codes:
Get Product Version
\60\0F\37\20
Get Sub-System Versions
\60\0F\37\24

Intermec SF51 Specifications

Capacity and Output

maximum output voltage	4.1 V
mean output voltage	3.7 V
capacity	2400 mAh

Temperature and Humidity

operating temperature range	-20°C to 50°C
charging temperature range	0°C to 35°C
storage temperature range	-20°C to 60°C
recommended storage temperature	21°C
humidity range	0 to 95% non-condensing

Weight and Dimensions

length	73 mm
diameter	19 mm
weight	55 g