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JPS ACU-5000 User Manual

JPS ACU-5000
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INTEROPERABILITY NOW
Installation and Operation Manual
ACU-5000
Twelve Channel
Interoperability
Gateway
JPS Interoperability Solutions
5800 Departure Drive
Raleigh, NC 27616
919-790-1011
Email: sales@jpsinterop.com / support@jpsinterop.com
www.jpsinterop.com
JPS P/N 5100-100200 Revision 2.1 November 2017

Table of Contents

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JPS ACU-5000 Specifications

General IconGeneral
BrandJPS
ModelACU-5000
CategoryGateway
LanguageEnglish

Summary

ACU-5000 Overview

Scope

Provides a description, specifications, and configuration and operating instructions for the ACU-5000.

Twelve Channel Interoperability Capability

Details the ACU-5000's twelve communications channels and local handset channel for patching and interoperability.

Four to 12 Channels Activated

Explains channel activation options, minimum/maximum channels, and activation key codes.

Interface Connectors

Describes the RJ-45, RJ-11, RJ-12, and USB ports used for connecting various devices and networks.

Interconnect Limitations

Outlines the maximum number of channels and specific limitations for PSTN port configuration.

LAN Ports

Details the RJ-45 Ethernet connectors used for IP network connections and remote control.

Handset

Describes the provided handset with PTT switch for setup and local operation.

Local Speaker and Speaker Connector

Explains the internal speaker and external speaker jack for local audio monitoring.

Headphones and Microphone Connectors

Covers headphone and microphone jacks available on rack mount versions for audio output and input.

Configuration Methodology

Outlines the two-step process of configuring channels via the web-based GUI.

Control Methodology

Explains the two methods for controlling the unit: web-based GUI and DTMF sequences.

Expansion Capability

Describes how to connect two units for a 24-channel expanded system.

Connection to Other Radio Gateways

Details inter-operation with other ACU-5000 units and radio gateways using the BSI protocol.

SIP Instructions

States that the manual does not cover SIP fundamentals, directing users to other resources.

Updates to Operations Manual

Refers the user to Section 10 for information on new features and updates.

Specifications

Provides detailed technical specifications for the ACU-5000 hardware and interfaces.

Equipment and Accessories Supplied

Lists the items included in the ACU-5000 shipping levels for tabletop and rack mount versions.

Optional Equipment: Not Supplied

Lists optional equipment that is not included with the ACU-5000 unit.

Installation

General

Provides instructions for unpacking, inspection, and general installation procedures.

Installation Considerations

Details environmental requirements, placement, and airflow for proper unit installation.

Power Source

Explains the unit's power requirements and the included external power supply.

Mechanical Package

Describes the physical dimensions and form factor of the tabletop and rack mount versions.

Connectors, Controls, and Indicators

Details the front and rear panel connectors, controls, and status indicator LEDs.

Safety Precautions and Procedures

Highlights critical safety warnings and procedures related to electrical and telephone line connections.

Maintenance

States that no user-serviceable internal components exist and outlines basic upkeep requirements.

Interface Capabilities

Scope

Introduces the ACU-5000's external communication interfaces: Radio, VoIP, RoIP, and PSTN.

Radio Interface

Explains the physical RJ-45 connectors for radio and four-wire device connections.

VoIP (SIP) Interface

Details how VoIP connections are made via Ethernet ports using the SIP protocol.

RoIP Interface

Describes the RoIP protocol for optimizing VoIP in radio environments, used with JPS devices.

PSTN Interface

Explains the use of RJ-11 connectors for PSTN connections to telephone systems.

Web-Based Configuration

Log In

Describes the initial login process using the unit's IP address, username, and password.

System Configuration

Provides an overview of the system configuration options accessible via the web GUI.

Network Configuration

Details settings for IP address, subnet mask, gateway, and DNS servers.

Expanded System Configuration

Explains how to configure the system for a 24-channel expanded setup with a primary/secondary unit.

User Management

Covers creating, modifying, and deleting user accounts and assigning roles and permissions.

PIN Management

Details how to manage PIN numbers for secure access to system features via DTMF.

Software Update

Explains how to upload and apply software updates to add features or fix behaviors.

License Update

Describes how to update license keys to enable or increase the number of system channels.

Restore Defaults

Outlines the process for resetting the unit's configuration to factory default settings.

System Shutdown

Provides instructions for gracefully shutting down or restarting the ACU-5000 via software control.

Channel Configuration

Channel Configuration Overview

Introduces the ACU-5000's channel configuration options and interface.

Channel Types and Limitations

Lists and describes available channel types: Radio, SIP, PSTN, RoIP, and Disabled.

Channel Configuration – Basic Settings

Details the initial selection of channel type and other fundamental settings for all channel types.

Channel Configuration – Current Status

Explains how to view and interpret the current status information for each channel.

Channel Configuration - Handset

Covers configuration settings specific to the handset channel (channel 0).

Channel Configuration - Radio

Details configuration options for radio channels, including COR types and DTMF detection.

Channel Configuration - PSTN

Describes PSTN channel settings, including dialing, answering, and call termination options.

Channel Configuration - SIP

Outlines the numerous SIP-specific configuration options for VoIP connections.

Channel Configuration - RoIP

Explains RoIP channel configuration for optimizing VoIP in radio environments.

Observe Mode

Describes Observe Mode for system setup and optimization, providing instantaneous status indications.

System Preferences

Preferences - Overview

Lists available preferences and provides brief descriptions of each category.

Control Preferences

Allows customization of Net Control GUI behavior for individual users.

Net Control - Standard Behavior Preferences

Configures standard behaviors like confirmation prompts and double-click actions.

Net Control - Multi-Channel Click Behaviors

Defines how the system responds to sequential channel clicks in different scenarios.

Preferences – Change Password

Enables users to change their individual login passwords.

Preferences – System Memory Settings

Sets preferences for retaining system configurations across power cycles and logins.

Preferences – System DTMF Settings

Configures DTMF behaviors, including speed dials and PIN security.

Preferences – Speed Dials

Allows setting up two-digit shortcuts for dialing phone numbers and IP addresses.

Preferences – Manage Channel Profiles

Provides tools for creating, editing, importing, and exporting channel configuration profiles.

System Help

Help Types

Explains the context-sensitive help features and how to access the help utility.

Control Capabilities

Web Based Control & Configuration

Describes control and configuration via a PC connected to the unit over an IP network.

DTMF Connection Control

Explains how to use DTMF signaling to create and break interconnections with channels.

Restore System Defaults

Details how to restore the unit to its initial default state via a system menu item.

IP Address and Password Reset

Explains how to use the recessed reset switch to read the IP address or reset defaults.

Operating Instructions

Web-Based Operation- Net Management

Covers operational procedures performed via the web browser interface.

Initial Net Control Page

Shows the Net Control GUI with channels in the 'Free' net before any cross-patches.

How to Connect and Disconnect Channels

Explains connecting channels to nets and disconnecting them.

Dial Out Operation

Details how to initiate outgoing connections for PSTN, SIP, and RoIP channels.

Dial In Operation (answer incoming call)

Describes how to answer incoming calls indicated by a yellow status icon.

Monitor Mode Operation (Cross Net Link)

Explains how to set up a channel to monitor audio from other channels.

Priority Connections

Describes how to make temporary connections between individual modules not in the same net.

Remove Button - Special Properties

Details the use of the 'Remove' button for breaking Priority and Monitor Connections.

Net Group Operation

Explains how to create temporary Net Groups by combining existing nets.

Additional Operations

Covers additional operations like Disband, Connect All, Revert, and Disband All.

Disband

Explains how to quickly disconnect an entire net.

Connect All

Describes creating a single net with all appropriate channels.

Revert to Previous Connection Status via Channel Position Marking

Details how to mark and revert to previous connection states.

Disband All

Explains how to disconnect all channels and move them to the Free Row.

Expanded System Operation

Describes operation of an expanded system with more channels and nets.

Live Status Information

Explains how to view live status indicators on channel icons and in status boxes.

Status Indicators on Channel Icons

Interprets the small indicator icons in channel icons to show channel state.

Modifying Connection Operations through Preferences

Explains how to modify Net Control operations using user-specific preferences.

Operation Via Remote DTMF

Details how to control the ACU-5000 using DTMF from radios, telephones, or VoIP phones.

Recent Upgrades to the ACU-5000

New/Updated Features

Lists and explains updates and new features not yet fully integrated into the manual text.

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