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5. FIRMWARE VERSION UP
119
Field Service Ver.2.0 Mar. 2009
5.3.5 Error Code List for the Internet ISW
• When a trouble occurred while conducting the Internet ISW and it was not normally connected, the mes-
sage on the status and the error code will be displayed on the control panel.
When updating with CS Remote Care, the error code will be sent to the CS Remote Care center.
Error code Description Countermeasure
Control panel
0x00000001 Illegal error on the control • Check if the following setting is set to
"Valid".
[Service Mode] → [System 2] → [Inter-
net ISW] → [Internet ISW setting]
• Check the status of the following set-
ting.
[Service Mode] → [System 2] → [Inter-
net ISW] → [Transfer access setting]
• If the above process does not solve the
problem, inform the corresponding
error code to the KONICA MINOLTA.
0x00000010 Parameter error • Check if the following setting is set to
"Valid".
[Service Mode] → [System 2] → [Inter-
net ISW] → [Internet ISW setting]
• If the above process does not solve the
problem, inform the corresponding
error code to KONICA MINOLTA.
0x00111000 Error concerning the network
• Connection has been com-
pleted.
• Check the User's network environ-
ment.
(LAN cable's connection)
• Check the status of the following set-
ting.
[Service Mode] → [System 2] → [Inter-
net ISW] → [Transfer access setting]
• Check to see if the FTP server operates
normally.
0x00111001 Error concerning the network
• It cannot be connected to the
server.
• Check the network environment of the
User.
• Check to see if the FTP server operates
normally.
0x00111100 Error concerning the network
• Communication Timeout.
0x00111101 Error concerning the network
• Disconnection occurred
• Check the network environment of the
User.
• Check to see if the FTP server operates
normally.
0x00111110 Error concerning the network
• The network is not connected.
0x00110010 Error concerning the network
•Others
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