The microSD card may disappear when using the
SD card as internal storage (such as taking
pictures, screenshots, etc). This is due to the fact
that the user inserts micro SD and set it as an
internal memory, then imports the phone data in
the microSD card for using. Some incorrect
operation (For example, Eject SD card or directly
remove the SD card) will cause the phone internal
storage not available, you will meet the following
(1) Case A: Eject SD card causes the memory to
Solution: Open Settings->Storage settings, click
Ejected SD card, and then in the pop-up interface,
(2) Case B: Directly removing the microSD card
causes the memory to be unavailable.
Open Settings->Storage settings, click Not Inserted
SD card, and then touch Forget. Re-insert the
This section outlines how to care for your battery in
order to maximize its lifespan.
You can recharge your battery many times, but
all batteries have a limited lifespan. If you notice a
significant deterioration in your phone's battery life,
contact an authorized KONKA service center for a
The battery is built into the phone and is not