Support and service
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Support and service
If you have questions about the product, please contact the Korg distributor for the country in which you purchased it.
Before you contact us
• Before you contact us, check whether this manual or the Korg app Help Center (https://support.korguser.net) has
an answer for your question.
• Please be aware that we cannot answer questions about products that are not made by Korg (such as third-party
soware, controllers, or audio devices), or general questions about creating songs or sounds.
Information to provide when contacting us
In order for us to help you, we’ll need the following information:
• Your name
• e name and version of the product (you can nd the version using the About command in the three-dot menu)
• Your computer hardware and operating system name and version
• Your question (provide as much detail as possible)
Apple, Mac, and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.
Windows 10 is a trademark of Microso Corporation in the US and other countries.
All product names and company names are the trademarks or registered trademarks of their respective owners.
Specications and appearance are subject to change without notice for improvement.
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