Chapter 9
Troubleshooting/FAQ
If all of the above are checked okay, yet you still don’t see normal operation, check
these items:
1. Inputvoltageratingofpowermoduledoesnotmatchyourpowersystem.
2. Incorrect of defective power module. For information about the power module
specifications, see page A‐1. Voltage or current rating less than specified will cause
unusualorintermittentoperation.
3. Powersystemvoltageabnormallylow.Tryadifferent,unusedoutlet.
4. Intermittentoperationcanbecausedbyareplacementpowermodulewiththewrong
sizeplug.Thecorrectplugfitssnuglyintothejack,anddoesn’twobble.
Audio Problems
Before diagnosing audio problems, make the SP2 play the demo songs. If there is
no sound from your SP2, check the following:
1. Setthemastervolumesliderallthewaydown.Graduallymovethesliderupwards.
2. CheckthepositionoftheMIDIcontrollerfootpedalifconnected.
3. Volumecontrolonaudiosystemormixerturneddown.
4. Signalsourceselectiononaudiosystemormixerisincorrect.
5. Audiocablesnotsecurelypluggedinatbothends.
6. Incorrecttypeofaudiocable.
If you can hear sound but is is too low, look into these possibilities.
1. Audiocablesnotsecurelypluggedinatbothends.
2. Lowvoltageoutputfrompowermodule.CheckPowerProblemsabove.
3. AreceivedMIDIvolumeorExpressionmessagehasspecifiedalowvolume.
4. CheckthepositionoftheMIDIcontrollerfootpedalifconnected.
5. Inputtoaudiosystemissetforlowimpedanceinsteadofhighimpedance.
6. Inputtrimtoaudiosystemormixerissettoolow.
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