Lenovo System x3650 M4 HD - Running the Dsa Preboot Diagnostic Programs; Diagnostic Text Messages

–Microprocessor
–Checkpointpanel
–I2Cbus
–SASandSATAdrives
Ifyouareabletorestarttheserverorifyouneedcomprehensivediagnostics,useDSAPreboot.
Formoreinformationandtodownloadtheutilities,gotohttps://support.lenovo.com/us/
en/documents/LNVO-DSA.
RunningtheDSAPrebootdiagnosticprograms
UsethisinformationtoruntheDSAPrebootdiagnosticprograms
Note:TheDSAmemorytestmighttakeupto30minutestorun.Iftheproblemisnotamemoryproblem,
skipthememorytest.
ToruntheDSAPrebootdiagnosticprograms,completethefollowingsteps:
Step1.Iftheserverisrunning,turnofftheserverandallattacheddevices.
Step2.Turnonallattacheddevices;then,turnontheserver.
Step3.Whentheprompt<F2>Diagnosticsisdisplayed,pressF2.
Note:TheDSAPrebootdiagnosticprogrammightappeartobeunresponsiveforanunusual
lengthoftimewhenyoustarttheprogram.Thisisnormaloperationwhiletheprogramloads.The
loadingprocessmaytakeupto10minutes.
Step4.Optionally,selectQuittoDSAtoexitfromthestand-alonememorydiagnosticprogram.
Note:Afteryouexitfromthestand-alonememorydiagnosticenvironment,youmustrestartthe
servertoaccessthestand-alonememorydiagnosticenvironmentagain.
Step5.Typeguitodisplaythegraphicaluserinterface,ortypecmdtodisplaytheDSAinteractivemenu.
Step6.Followtheinstructionsonthescreentoselectthediagnostictesttorun.
Ifthediagnosticprogramsdonotdetectanyhardwareerrorsbuttheproblemremainsduringnormalserver
operation,asoftwareerrormightbethecause.Ifyoususpectasoftwareproblem,seetheinformation
thatcomeswithyoursoftware.
Asingleproblemmightcausemorethanoneerrormessage.Whenthishappens,correctthecauseofthe
firsterrormessage.Theothererrormessagesusuallywillnotoccurthenexttimeyourunthediagnostic
programs.
Iftheserverstopsduringtestingandyoucannotcontinue,restarttheserverandtryrunningtheDSA
Prebootdiagnosticprogramsagain.Iftheproblemremains,replacethecomponentthatwasbeingtested
whentheserverstopped.
Diagnostictextmessages
Diagnostictextmessagesaredisplayedwhilethetestsarerunning.
Adiagnostictextmessagecontainsoneofthefollowingresults:
Passed:Thetestwascompletedwithoutanyerrors.
Failed:Thetestdetectedanerror.
Aborted:Thetestcouldnotproceedbecauseoftheserverconfiguration.
Chapter4.Troubleshooting139