Lenovo System x3650 M4 HD - Software Problems; Universal Serial Bus (USB) Port Problems; Video Problems; Solving Power Problems

Softwareproblems
Usethisinformationtosolvesoftwareproblems.
•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•Ifanactionstepisprecededby“(Trainedtechnicianonly),”thatstepmustbeperformedonlybyatrained
technician.
•GototheLenovosupportwebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,
hints,tips,andnewdevicedriversortosubmitarequestforinformation.
SymptomAction
Yoususpectasoftware
problem.
1.Todeterminewhethertheproblemiscausedbythesoftware,makesurethat:
•Theserverhastheminimummemorythatisneededtousethesoftware.For
memoryrequirements,seetheinformationthatcomeswiththesoftware.
Ifyouhavejustinstalledanadapterormemory,theservermighthavea
memory-addressconflict.
•Thesoftwareisdesignedtooperateontheserver.
•Othersoftwareworksontheserver.
•Thesoftwareworksonanotherserver.
2.Ifyoureceivedanyerrormessageswhenusingthesoftware,seetheinformation
thatcomeswiththesoftwareforadescriptionofthemessagesandsuggested
solutionstotheproblem.
3.Contactthesoftwarevendor.
UniversalSerialBus(USB)portproblems
UsethisinformationtosolveUniversalSerialBus(USB)portproblems.
•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•Ifanactionstepisprecededby“(Trainedtechnicianonly),”thatstepmustbeperformedonlybyatrained
technician.
•GototheLenovosupportwebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,
hints,tips,andnewdevicedriversortosubmitarequestforinformation.
SymptomAction
AUSBdevicedoesnotwork.
1.Makesurethat:
•ThecorrectUSBdevicedriverisinstalled.
•TheoperatingsystemsupportsUSBdevices.
2.MakesurethattheUSBconfigurationoptionsaresetcorrectlyintheSetup
utility(see“UsingtheSetuputility”onpage103formoreinformation).
3.IfyouareusingaUSBhub,disconnecttheUSBdevicefromthehuband
connectitdirectlytotheserver.
Videoproblems
Usethisinformationtosolvevideoproblems.
See“Monitorandvideoproblems”onpage146.
Solvingpowerproblems
Usethisinformationtosolvepowerproblems.
Chapter4.Troubleshooting157