Lenovo System x3650 M4 HD - Page 4

Usingtheremotepresenceandblue-screen
capturefeatures............111
Usingtheembeddedhypervisor......113
ConfiguringtheEthernetcontroller.....114
EnablingFeaturesonDemandEthernet
software...............114
EnablingFeaturesonDemandRAID
software...............114
ConfiguringRAIDarrays.........115
UsingLenovoXClarityAdministrator....115
AdvancedSettingsUtilityprogram.....115
UpdatingSystemsDirector........116
UpdatingtheUniversalUniqueIdentifier
(UUID)................117
UpdatingtheDMI/SMBIOSdata......119
Chapter4.Troubleshooting.....123
Starthere.................123
Diagnosingaproblem..........123
Undocumentedproblems........125
Servicebulletins..............125
Checkoutprocedure............126
Aboutthecheckoutprocedure......126
Performingthecheckoutprocedure....126
Diagnostictools..............127
Lightpathdiagnostics..........129
Eventlogs...............135
POST................137
DynamicSystemAnalysis........137
Automatedservicerequest(callhome).....140
ElectronicServiceAgent.........140
Errormessages..............140
Troubleshootingbysymptom.........140
Generalproblems............141
Harddiskdriveproblems.........141
Hypervisorproblems..........143
Intermittentproblems..........143
Keyboard,mouse,orUSB-device
problems...............143
Memoryproblems...........144
Microprocessorproblems........145
Monitorandvideoproblems.......146
Networkconnectionproblems.......148
Optional-deviceproblems........149
Powerproblems............149
Serial-deviceproblems.........155
ServerGuideproblems..........156
Softwareproblems...........157
UniversalSerialBus(USB)portproblems..157
Videoproblems............157
Solvingpowerproblems...........157
SolvingEthernetcontrollerproblems......159
Solvingundeterminedproblems........160
Problemdeterminationtips..........160
Recoveringtheserverfirmware(UEFIupdate
failure)..................162
In-bandmanualrecoverymethod.....162
In-bandautomatedbootrecoverymethod..164
Out-of-bandmethod..........164
Automatedbootrecovery(ABR)........164
Nx-bootfailure...............164
Chapter5.Partslisting,Lenovo
Systemx3650M4HDType5460..167
Replaceableservercomponents........167
Structuralparts.............174
Powercords...............175
Chapter6.Removingandreplacing
components.............179
Returningadeviceorcomponent.......179
Internalcableroutingandconnectors......179
CablingfrontUSBandvideoconnector...179
Cablingoperatorinformationpanel.....180
Cablingvideographicadapter.......181
Cablingbackplane...........182
Removingandreplacingservercomponents...195
Removingandreplacingstructuralparts...195
RemovingandreplacingTier1CRUs....210
RemovingandreplacingTier2CRUs....282
AppendixA.Integratedmanagement
moduleII(IMM2)errormessages.303
IMMEventsthatautomaticallynotifySupport..304
ListofIMMevents.............312
AppendixB.UEFI/POSTdiagnostic
codes................953
ListofUEFIevents.............953
AppendixC.DSAdiagnostictest
results................977
DSABroadcomnetworktestresults......977
TestresultsfortheDSABroadcomnetwork
test.................977
DSABrocadetestresults..........987
TestresultsfortheDSABrocadetest....987
DSAcheckpointpaneltestresults.......996
TestresultsfortheDSAcheckpointpanel
test.................996
DSACPUstresstestresults.........998
TestresultsfortheDSACPUstresstest...998
DSAEmulexadaptertestresults.......1001
iiLenovoSystemx3650M4HDInstallationandServiceGuide