Lenovo ThinkServer TS430 - Page 190

2.Iftheservermodelcomeswithhot-swapharddiskdrives,thestatusLEDsoneachhot-swapharddisk
drivehelpyoueasilyidentifyaproblem.See“Hot-swapharddiskdrivestatusLEDs”onpage32.
Symptom
Action
Anewlyinstallednon-hot-swapharddiskdriveisnot
recognized.
1.Makesurethat:
•Thesignalcableandconnectorarenotdamaged.
•Thenon-hot-swapharddiskdriveissecurely
connectedtothecorrectSATAconnectoronthe
systemboardandtheSATAconnectorisenabled
intheSetupUtilityprogram.See“UsingtheSetup
Utilityprogram”onpage57
.
•Allcablesandjumpers(ifany)areinstalled
correctly.
2.Ifyouhaveanydiagnosticprograms,runthe
diagnosticprogramstotesttheharddiskdrive.
3.Reinstallthenon-hot-swapharddiskdriveand
reconnectcables.
4.Replacethesignalcableforthenon-hot-swaphard
diskdrive.
5.Replacethenon-hot-swapharddiskdrive.
Anewlyinstalledhot-swapharddiskdriveisnot
recognized.
1.Makesurethatthedriveisinstalledintothecorrect
drivebay.
2.Restarttheserver.
3.Removethedrivefromthebay,wait45seconds,
andreinsertthedriveintothebay,makingsurethat
thedriveconnectstothehot-swapharddiskdrive
backplane.
4.Ifyouhaveanydiagnosticprograms,runthe
diagnosticprogramstotesttheharddiskdrive.
5.Makesurethatthehot-swapharddiskdrive
backplaneiscorrectlyseated.Whenitiscorrectly
seated,thedriveassembliescorrectlyconnecttothe
backplanewithoutbowingorcausingmovementof
thebackplane.
6.Makesurethatthecableconnectioniscorrect.See
“Connectingthecables”onpage39.
7.Reconnectthebackplanepowercableandrepeat
step1throughstep4.
8.Reconnectthebackplanesignalcableandrepeat
step1throughstep4.
9.Ifyoususpectaproblemwiththebackplanesignal
cableorthebackplane:
a.Replacetheaffectedbackplanesignalcable.
b.Replacetheaffectedbackplane.
Multipleharddiskdrivesfail.1.Ifyouhaveanydiagnosticprograms,runthe
diagnosticprogramstotesttheharddiskdrives.
2.Makesurethatthecableconnectioniscorrect.See
“Connectingthecables”onpage39.
3.Reconnectthepowercable.
4.Reconnectthesignalcable.
5.Replacetheaffectedsignalcable.
178ThinkServerTS430UserGuide