Diagnostics information 2-31
4513-220, -230
Transfer roll or tray 2
Code 914 indicates an error in tray 2 motor. Replace the drawer.
Code 917 indicates a problem in the transfer roll circuitry. Check the continuity from the cable connection on the
HVPS (high voltage power supply) to the right side of the transfer roll.
Service tertiary error codes: transfer roll
Fuser, fan, or toner sensor error
Codes 920 through 929 indicate a problem in the fuser, a stalled fan motor, or a faulty toner sensor or toner
cartridge. Multiple errors indicate replacing the corresponding part.
Service tertiary error codes: fuser, fan, or toner sensor
Lights
Service secondary codes: 91x ✷ ✷
Service tertiary codes
910: Service DC motor error ✷
911: Service DC motor error ✷ ✷
912: Service DC motor error ✷ ✷
913: Service DC motor error ✷ ✷ ✷
914: Tray 2 motor failure ✷ ✷
917: Transfer roll circuity ✷ ✷ ✷ ✷
Lights
Service secondary codes: 92x ✷ ✷
Service tertiary codes: fuser, fan, or toner sensor
920: Fuser below temperature
when printing
✷
921: Fuser below standby
temperature at idle
✷ ✷
922: Fuser failed to reach standby
temperature
✷ ✷
923: Fuser too hot during printing
or idle
✷ ✷ ✷
924: Open circuit in thermistor path ✷ ✷
925: Incorrect fuser ✷ ✷ ✷
926: Service fuser error ✷ ✷ ✷
927: Fan stalled ✷ ✷ ✷ ✷
929: Toner sensor or toner
cartridge are bad
✷ ✷ ✷