Action Yes No
Step 3
From the Eco‑Mode menu, change the environmental settings. To
access the Eco‑Mode menu, do either of the following:
• If the printer is on a network, then open a Web browser and
type the printer IP address in the address field. Then navigate
to Settings > General Settings > Eco‑Mode.
Note: If you do not know the IP address of the printer, then
print a network setup page and locate the IP address in the
TCP/IP section.
• If the printer is connected to a computer by a USB or parallel
cable, then open the Local Printer Settings Utility for Windows
or Printer Settings for Macintosh.
Note: When using the Eco-Mode setting, you may notice a
reduction in performance.
Does the print job still take longer than expected?
Install additional
printer memory.
For more
information, contact
customer support.
The problem is
solved.
Job prints from the wrong tray or on the wrong paper
Actions Yes No
Step 1
a Check if you are printing on paper that is supported by the tray.
b Resend the print job.
Does the job print from the correct tray or on the correct paper?
The problem is
solved.
Go to step 2.
Step 2
a From the Paper menu, set the paper size and type to match the
paper loaded in the tray. To access the Paper menu, do either
of the following:
• If the printer is on a network, then open a Web browser and
type the printer IP address in the address field. Then
navigate to Settings > Paper Menu.
Note: If you do not know the IP address of the printer,
then print a network setup page and locate the IP address
in the TCP/IP section.
• If the printer is connected to a computer by a USB or parallel
cable, then open the Local Printer Settings Utility for
Windows or Printer Settings for Macintosh.
b Resend the print job.
Does the job print from the correct tray or on the correct paper?
The problem is
solved.
Go to step 3.
Troubleshooting 154
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