Lexmark MS310 Series User Manual

Action Yes No
Step 1
a Check if there is packing material left on the imaging unit.
1 Remove the toner cartridge, and then the imaging unit.
2 Check if the packing material is properly removed from the
imaging unit.
Warning—Potential Damage: Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
3 Reinstall the imaging unit, and then the cartridge.
b Resend the print job.
Is the printer still printing blank pages?
Go to step 2. The problem is
solved.
Step 2
a Redistribute the toner in the imaging unit.
1 Remove the toner cartridge, and then the imaging unit.
2 Firmly shake the imaging unit.
Warning—Potential Damage: Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
3 Reinstall the imaging unit, and then the cartridge.
b Resend the print job.
Is the printer still printing blank pages?
Go to step 3. The problem is
solved.
Step 3
Replace the imaging unit, and then resend the print job.
Is the printer still printing blank pages?
Contact
customer
support.
The problem is
solved.
Clipped pages or images
Leading edge
Trailing edge
ABCDE
ABCDE
ABCDE
Troubleshooting 158

Lexmark MS310 Series Specifications

General

Print Technology	Monochrome Laser
Processor Speed	800 MHz
Monthly Duty Cycle	Up to 50, 000 pages
Recommended Monthly Page Volume	500 - 2, 500 pages
Connectivity	USB 2.0, Ethernet
First Page Out Time	As fast as 6.5 seconds
Print Resolution	1200 x 1200 dpi
Memory	128 MB
Duplex Printing	Standard
Input Capacity	250 sheets
Output Capacity	150 pages
Media Types Supported	Plain paper, envelopes, card stock, labels
Media Sizes	Letter, Legal, Executive, Statement, Oficio, A4, A5, A6, B5 (JIS), B6 (JIS), Envelope (No. 10, Monarch, DL, C5)
Operating Systems Supported	Windows, macOS, Linux
Dimensions	399 mm