Lexmark MS310 Series User Manual

Action Yes No
Step 2
a Check if you are using a recommended type of transparency.
b Resend the print job.
Is the print quality still poor?
Contact
customer
support.
The problem is
solved.
Streaked horizontal lines appear on prints
ABCDE
ABCDE
ABCDE
Action Yes No
Step 1
a Depending on your operating system, specify the tray or feeder
from Printing Preferences or the Print dialog.
b Resend the print job.
Do streaked horizontal lines still appear on prints?
Go to step 2. The problem is
solved.
Step 2
From the Paper Menu, set the paper type and weight to match the
paper loaded in the tray. To access the Paper Menu, do either of
the following:
• If the printer is on a network, then open a Web browser and
type the printer IP address in the address field. Then navigate
to Settings > Paper Menu.
Note: If you do not know the IP address of the printer, then
print a network setup page and locate the IP address in the
TCP/IP section.
• If the printer is connected to a computer by a USB or parallel
cable, then open the Local Printer Settings Utility for Windows
or Printer Settings for Macintosh.
Do the paper type and weight settings match the paper in the tray?
Go to step 3. Change the paper
type and weight to
match the paper
loaded in the tray.
Step 3
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Resend the print job.
Do streaked horizontal lines still appear on prints?
Go to step 4. The problem is
solved.
Troubleshooting 174

Lexmark MS310 Series Specifications

General

Print Technology	Monochrome Laser
Processor Speed	800 MHz
Monthly Duty Cycle	Up to 50, 000 pages
Recommended Monthly Page Volume	500 - 2, 500 pages
Connectivity	USB 2.0, Ethernet
First Page Out Time	As fast as 6.5 seconds
Print Resolution	1200 x 1200 dpi
Memory	128 MB
Duplex Printing	Standard
Input Capacity	250 sheets
Output Capacity	150 pages
Media Types Supported	Plain paper, envelopes, card stock, labels
Media Sizes	Letter, Legal, Executive, Statement, Oficio, A4, A5, A6, B5 (JIS), B6 (JIS), Envelope (No. 10, Monarch, DL, C5)
Operating Systems Supported	Windows, macOS, Linux
Dimensions	399 mm