Lexmark MS310 Series - Incorrect Characters Print; Tray Linking Does Not Work

Actions Yes No
Step 3
a Depending on your operating system, open Printing
Preferences or the Print dialog, and then specify the paper type.
b Resend the print job.
Does the job print from the correct tray or on the correct paper?
The problem is
solved.
Contact
customer
support.
Incorrect characters print
Action Yes No
Step 1
Check if the printer control panel light sequence matches the light
sequence in the following illustration:
Hex Trace
‑ Slowly blinking
Do both light sequences match?
Turn o the printer,
and then turn it back
on to deactivate Hex
Trace mode.
Go to step 2.
Step 2
a Open a Web browser, and then type the printer IP address in
the address field.
b Click Settings > Network/Ports, and then click Standard
Network or Network [x].
c Select PCL SmartSwitch or PS SmartSwitch, and then click
Submit.
d Resend the print job.
Do incorrect characters print?
Contact
customer
support.
The problem is
solved.
Tray linking does not work
Note: The trays and the multipurpose feeder do not automatically detect the paper size. You must set
the size from the Paper Size/Type menu.
Troubleshooting 155