Action Yes No
Step 2
From the Paper Menu, set the paper type, texture, and weight to
match the paper loaded in the tray. To access the Paper Menu, do
either of the following:
• If the printer is on a network, then open a Web browser and
type the printer IP address in the address field. Then navigate
to Settings > Paper Menu.
Note: If you do not know the IP address of the printer, then
print a network setup page and locate the IP address in the
TCP/IP section.
• If the printer is connected to a computer by a USB or parallel
cable, then open the Local Printer Settings Utility for Windows
or Printer Settings for Macintosh.
Do the paper type, texture, and weight match the paper in the tray?
Go to step 3. Change the paper
type, texture, and
weight to match the
paper in the tray.
Step 3
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Resend the print job.
Do streaked vertical lines still appear on prints?
Go to step 4. The problem is
solved.
Step 4
a Reinstall the imaging unit.
1 Remove the toner cartridge, and then the imaging unit.
Warning—Potential Damage: Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
2 Install the imaging unit, and then the cartridge.
b Resend the print job.
Do streaked vertical lines still appear on prints?
Go to step 5. The problem is
solved.
Step 5
Replace the imaging unit, and then resend the print job.
Do streaked vertical lines still appear on prints?
Contact
customer
support at
http://support.lexm
ark.com or your
service
representative.
The problem is
solved.
Troubleshooting 176
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