Action Yes No
Step 3
Check the MPF solenoid for proper operation:
a Remove the left cover.
b POR into the Diagnostics menu and perform a feed test:
Diagnostics Menu > Input Tray Tests > Feed Test >
Multipurpose feeder
c Check if the MPF solenoid moves when doing the feed test.
Does it move when doing the feed test?
Go to step 4. Replace the MPF
solenoid. See
“MPF
solenoid removal”
on page 231.
Step 4
Make sure the MPF gearbox spring is properly installed and free
of damage. Check the MPF gearbox for wear or damage.
Are they free of wear or damage?
Go to step 5. Replace the MPF
gearbox. See
“MPF
gearbox removal”
on page 234.
Step 5
Check the input sensor area for jammed media fragments.
Is the paper path free of partially fed or jammed media?
Go to step 6. Clear the paper path
of any media
fragments.
Step 6
Check the media present sensor and media present sensor flag
for:
• Proper operation
• Wear or damage
Do they properly operate, and are they free of wear or damage?
Go to step 7. Replace either the
media present
sensor or media
present sensor flag,
or both.
See:
• “Media present
sensor removal”
on page 297
• “Media present
sensor flag
removal” on
page 299
Step 7
Check the jam access cover if it is blocking the input sensor.
Is it blocking the input sensor?
Replace the jam
access cover. See
“Jam access cover
removal” on
page 280.
Go to step 8.
Step 8
Check the input sensor cable for proper connection.
Is it properly connected?
Go to step 9. Reseat the cable.
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Diagnostics and troubleshooting
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