2-60 Service Manual
4025-XXX
Light (Undertoned) Prints
The overall image density is too light. The image may also be unfused due to insufficient
image density.
THE PRINTER DISPLAYS NO ERROR CODE.
Step Actions and Questions Yes No
1 PAPER INSPECTION
Inspect the paper loaded in the paper trays.
Is the paper wrinkled, dimpled, or show any sign of having
a high moisture content?
Replace with
dry, newly
opened paper
Go to step 2
2 EP CARTRIDGE REPLACEMENT
Install a new EP Cartridge.
Is the image density normal?
Problem
solved
Go to step 3
3 IMAGE DEVELOPMENT INSPECTION
Remove the Rear Cover.
Generate a Test Print and switch OFF printer power halfway
through the print cycle.
Open the Left Upper Cover.
Open the Drum Shutter.
Hand rotate (counterclockwise) the Main Drive Motor to
advance the Drum far enough so you can see the developed
image area on the Drum before
it reached Transfer.
Is the image on the drum completely developed; with
sharp, black, easily read areas?
Go to step 4 Replace the
“High
Voltage
Power
Supply
(HVPS)
Assembly”
on page 4-88
4 IMAGE TRANSFER INSPECTION
Carefully remove the Test Print generated in step 3.
Inspect the print.
Was the toner image on the drum transferred completely
to the paper?
Go to step 5 Replace the
“BTR
Assembly”
on page 4-61.
If the problem
persists,
replace the
“High
Voltage
Power
Supply
(HVPS)
Assembly”
on page 4-88.
5 FUSER INSPECTION
Generate another Test Print and switch OFF printer power
when the print is halfway through the Fuser.
Open the Left Upper Cover.
Examine the paper areas before the image enters the Fuser
and after the image exits the Fuser.
Is the image normal before it enters the Fuser, but light
when it exits the Fuser?
Replace the
“Fuser
Assembly”
on page 4-65
Go to step 6
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