General Information 1-1
4025-XXX
1. General Information
This service manual is written for the following products:
* For scanner repair of the X820e, X830e or X832e, refer to the 4036-501 service manual.
Options
The following options are available for this printer:
• Envelope Feeder
• Duplex
• Mailbox
• High Capacity Feeder
• Finisher
Service information for the Envelope Feeder, Duplex, Mailbox, and High Capacity Feeder
is contained in the Lexmark W820 Options Service Manual. Service information for the
Finisher is in the Lexmark W820 Finisher Service Manual.
Maintenance Approach
The diagnostic information in this manual leads you to the correct field replaceable unit
(FRU) or part for the printer. Use the error code table, symptom service check table,
attendance message table, service checks, print quality service checks and symptom
service checks to determine the corrective action necessary to repair a malfunctioning
printer. After you complete the repair, perform tests as needed to verify the repair.
Tools Required For Service
The removal and replacement procedures described in this manual require the following
tools and equipment:
• Magnetic tip Phillips screwdrivers, large and small
• Flat-blade screwdrivers
• Analog volt ohmmeter (a digital volt ohmmeter may also be used)
W820 printer (base) 4025-001
W820 printer (network) 4025-N01
Printer for X820e bundle* 4025-N01
Printer for X830e bundle* 4025-N02
Printer for X832e bundle* 4025-N03