General Information 1-5
4025-XXX
Caution Labels
Throughout the printer, warning labels are displayed on potentially dangerous
components. When you service the printer, check to make sure that all caution labels are
in place.
Most importantly, read and obey all posted caution labels.
Service Flowchart
Included is a Service Flowchart that outlines the approach to troubleshooting and repair
of the printer. The Service Flowchart is an overview of the path a service technician can
take, using this service manual, to service the printer.
Identify the problem. After you identify the problem, inspect and clean the printer (a
thorough cleaning frequently solves many printer problems). Continue down the
Flowchart in this manner, always returning to the next step in the Service Flowchart after
you complete the tasks outlined in the previous step.
If you choose not to use the Service Flowchart, we recommend that you start at the
appropriate Service Check and proceed from there.
Identity the Problem
1. Verify that the reported problem does exist.
2. Check for any error codes and write them down.
3. Print three test prints.
4. Make note of any print quality problems in the test prints.
5. Make note of any unusual noise or smell coming from the printer.
Inspect and Clean the Printer
1.
Switch OFF printer power.
2. Disconnect the AC power cord from the wall outlet.
3. Remove the EP Cartridge and shield it from strong light.
4. Inspect the printer interior and remove any foreign matter such as paper clips,
staples, pieces of paper, paper dust, or toner.
5. Clean the printer interior with a lint-free cloth, dampened slightly with cold water. Do
not use solvents or chemical cleaners to clean the printer interior. Do not use any
type of oil or lubricant on printer parts.
6. Clean all rubber rollers with a lint-free cloth that is dampened slightly with cold water.
Use a clean, dry, lint-free cloth to dry the rollers. Do not use solvents or chemical
cleaners to clean rubber rollers.
7. While you are cleaning, inspect the interior of the printer for damaged wires, loose
connections, toner leakage, and damaged or obviously worn parts.
8. If the EP Cartridge appears damaged, replace it with a new one.
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