Diagnostic Information 2-77
4025-XXX
Side-to Side Registration is Not Correct
The printed image is not centered on the page. The side margins are not equal and the
image is cut off on either the right side or the left side.
THE PRINTER DISPLAYS NO ERROR CODE.
4 Replace the “Engine Board (MCU PWB)” on page 4-92.
Generate 5 Test Prints.
Is the lead edge registration correct?
Problem
solved
Go to step 5
5 Replace the “Printhead Assembly” on page 4-57.
Generate 5 Test Prints.
Is the lead edge registration correct?
Problem
solved
Go to step 6
6 The following printer FRUs and areas are associated with this
specific problem. One or more of these FRUs or areas may
have failed partially or completely. If you cannot isolate this
problem using the steps in this Service Check, replace each
FRU or troubleshoot each area listed below, one at a time, until
you isolate and solve the problem.
• Registration Sensor - Go to “Registration Sensor” on
page 4-56.
• Registration Clutch - Go to “Registration Clutch” on
page 4-51.
• ESS PWB - Go to “Controller Board (ESS PWB)” on
page 4-94.
• I/O PWB - Go to “I/O PWB” on page 4-89.
Step Actions and Questions Yes No
1 PAPER TRAY INSPECTION
Inspect the paper loaded in the paper tray.
Is the paper loaded correctly and are the paper guides
adjusted correctly?
Go to step 2 Reload the
paper and
adjust the
paper guides
2 SIDE-TO-SIDE REGISTRATION
Go to “Setting Printer Registration” on page 3-32 and use
NVRAM to adjust Side-to-Side Registration.
Can you adjust side-to-side registration using NVRAM?
Problem
solved
Go to step 3
3 Reload print driver software.
Generate 5 Test Prints.
Is the side-to-side registration correct?
Problem
solved
Go to step 4
4 Replace the “Engine Board (MCU PWB)” on page 4-92.
Generate 5 Test Prints.
Is the side-to-side registration correct?
Problem
solved
Go to step 5
Step Actions and Questions Yes No
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