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White or black line The print cartridge or fuser is
defective.
Replace the print cartridge.
See Replacing the print cartridge.
Replace the fuser.
See Replacing the items in the
maintenance kit.
Streaked horizontal lines The print cartridge, transfer
roller, or fuser may be
defective, empty, or worn.
Replace the printer cartridge, the transfer
roller, or fuser as needed.
See Replacing the print cartridge,
Replacing the transfer roller,and
Replacing the fuser for more information.
Symptom Cause Solution
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