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Print too dark The Toner Darkness setting is
too dark.
Select a different Toner Darkness setting
from the printer driver before sending the
job to print.
The print cartridge is defective
or has been installed in more
than one printer.
Replace the print cartridge.
See Replacing the print cartridge.
Gray background The Toner Darkness setting is
too dark.
Select a different Toner Darkness setting
from the printer driver before sending the
job to print.
The print cartridge is
defective.
Replace the print cartridge.
See Replacing the print cartridge.
Uneven print density The print cartridge is
defective.
Replace the print cartridge.
See Replacing the print cartridge.
Thetransferrolleriswornor
defective.
Replace the transfer roller.
See Replacing the items in the
maintenance kit.
Print irregularities The paper has absorbed
moistureduetohighhumidity.
Load paper from a fresh package in the
paper tray.
For information on storing paper, see
Storing print media.
Youareusingprintmediathat
does not meet the printer
specifications.
Use recommended paper and other print
media. Avoid textured paper with rough
finishes.
Refer to the
Card Stock & Label Guide
availableonLexmark’sWebsiteat
www.lexmark.com for detailed
specifications.
Thetransferrolleriswornor
defective.
Replace the transfer roller.
See Replacing the items in the
maintenance kit.
The fuser is worn or defective. Replace the fuser.
See Replacing the items in the
maintenance kit.
Symptom Cause Solution
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